1. General, Customers, Language
1.1 All offers, sales contracts, deliveries and services made on the basis of any or-ders by our customers (each, a „Customer“) through our online shop (the „Online Shop“) shall be governed by these general terms and conditions of sale (the „General Terms and Conditions“). Owner of the Online-Shop is:
Jimmy’s Secret Sociedad Limitada
Calle Avutarda 7
7840 Eulalia del Rio
Tel. 0049 180 640 6666
1.2 Standard business conditions of the Customer do not apply, regardless of wheth-er or not we expressly object to them in a particular case.
1.3 Our contracts with the Customer shall be made exclusively in the German or Eng-lish language, in each case depending on whether the Customer makes the rele-vant purchase on our English language or on our German language website.
1.4 We save the contract wording, which the Costumer can view at any time in the customer log-in area, along with all your previous orders if he had created a client account at the Online-Shop.
2. Conclusion of Contract
2.1 Our offerings in the Online Shop are non-binding. The Customer can choose items from the Online Shop´s assortment of goods and can collect them with the button “Add Item to Basket” in a so-called “Shopping Cart”. The Costumer can de-lete goods in the virtual shopping cart by pressing the button “X” or closing the browser. After having placed the selected goods in the virtual basket and passed through the ordering process, and by clicking the button “Buy now” finalizing the order process, the Costumer submits a legally binding offer of contract with re-gard to the goods contained in the shopping cart. Without undue delay upon re-ceipt of the order, we will send to the Customer by e-mail a confirmation of re-ceipt, which shall not constitute an acceptance of the order. The order shall be deemed to be accepted by us either upon subsequent (e-mail) acceptance of the order within five working days or by dispatching the product. The sales contract with the Customer shall not become effective until our acceptance.
2.2 If the Costumer chooses Paypal as payment method the contract takes effect by the payment order to Paypal.
3. Right of Revocation
Any Customer who is a natural person who enters into a legal transaction for a purpose that is outside his trade, business or profession (Costumer as defined by Sec. 13 German Civil Code (BGB)) shall be entitled to revoke the offer and return the product in accordance with the cancellation and return policy as separately made available to the Customer on our website during the ordering process.
4. Dispatch of the Product, Shipment
4.1 We deliver worldwide. We dispatch the goods with UPS standard. The delivery time is about 1-3 working days. Any differing delivery times are indicated on the appropriate product page.
4.2 If advanced payment has been agreed the delivery begins when the payment is received. This is the working day after the Costumer has initiated a payment transaction.
4.3Delivery and shipping costs
Unless otherwise agreed the delivery is carried out from our warehouse to the delivery address provided while placing the order.
4.4 Delivery type, shipping costs and delivery time
Our goal is to dispatch your order upon receipt of payment or the next business day at the latest. During high-volume sale periods, it may take up to 3 business days to dispatch your order. Jimmy’s Secret is not responsible for any delays caused by destination customs clearance processes, severe weather or other unforeseen circumstances. Estimated delivery times are to be used only as an approximated guideline, and commence from the date of dispatch.
|Delivery Country / Delivery Region||Shipping||Delivery Cost||Delivery Time|
|Germany||UPS Standard||8,50 EUR||1-3 Working days|
|Germany||UPS Express||18,50 EUR||1-2 Working days|
|Austria||UPS Standard||9,00 EUR||1-3 Working days|
|Austria||UPS Express||18,50 EUR||1-2 Working days|
|Switzerland and Liechtenstein||UPS Standard||12,00 EUR||1-3 Working days|
|Switzerland and Liechtenstein||UPS Express||25,00 EUR||1-2 Working days|
|Great Britain||UPS Standard||12,00 EUR||2-3 Working days|
|Great Britain||UPS Express||25,00 EUR||1-2 Working days|
|Rest of Europe*||UPS Standard||15,00 EUR||1-3 Working days|
|Rest of Europe||UPS Express||25,00 EUR||1-2 Working days|
|Middle East (BH, QA, KW, OM, SA, UAE)||UPS Express||25,00 EUR||2-4 Working days|
|USA||UPS Express||30,00 EUR||2-4 Working days|
|Rest of the World||UPS Express (BL and WS)||30,00 EUR||2-5 Working days|
* not available in AL, AM, BY, BA, GE, GI, IS, KZ, MT, MK, MD, ME, SM, RS, CY, UA.
4.5 Delivery within Germany
UPS does not deliver to APO/FPO addresses or P.O. boxes. UPS Terms and Conditions apply to all deliveries carried out by UPS and can be found under www.ups.com.
4.6 International delivery
4.7.1 Delivery within the European Union
Jimmy’s Secret currently delivers to the following countries within the European Union: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.
4.7.2 Delivery outside the European Union to the following countries
4.7.3 Delivery to the following countries
Delivery to the following countries is carried out on DDP basis: Australia, Bahrain, Canada, Hong Kong, Japan, Kuwait, Liechtenstein, Macau, Monaco, New Zealand, Norway, Oman, Qatar, Saudi Arabia, Singapore, South Korea, Switzerland, United Arab Emirates and the USA.
It means that all relevant sales taxes, import fees and customs duties are included in the purchase price. If, by mistake, our shipping partner invoices you for these costs, please contact us immediately as you are not required to pay any additional fees.
4.7.4 We do not deliver to the following countries
Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bangladesh, Barbados, Belize, Belorussia, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Cameroon, Caiman Islands, Chile, China, Cook Islands, Costa Rica, Democratic Republic of Congo, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Fiji, French Guyana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Iceland, India, Indonesia, Israel, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kirgizstan, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Malaysia, Macedonia, Maldives, Mali, Martinique, Mauritius, Moldavia, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nepal, Nicaragua, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Philippines, Reunion, Russian Federation, Samoa, San Marino, Senegal, Serbia, Seychelles, South Africa, Sri Lanka, St. Barth, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Swaziland, Taiwan, Tanzania, Thailand, Togo, Trinidad and Tobago, Turks and Caicos Islands, Uganda, Ukraine, US Virgin Islands, Uruguay, Uzbekistan, Venezuela and Vietnam.
Please note that product prices stated are exclusive of all taxes and duties. Our shipping partner takes responsibility for such charges and bills the consignee accordingly. We are unable to provide an estimate of these charges. Please check with your local customs to find out if any additional charges will be applied to your order. The shipping costs for the delivery to the address provided, the insurance of the delivery and the costs for all shipping documents are covered by www.jimmys-secret.com. Please note that you must bear the costs for possible bank service fees.
If you refuse to pay these charges, Jimmy’s Secret reserves the right to charge you with any additional costs incurred to www.jimmys-secret.com.
All goods you order are insured against damage or theft from the pick-up at our premises until the delivery to the address provided. www.jimmys-secret.com covers all insurance costs.
Please note that all deliveries must be signed for. In case you give explicit instructions to our shipping partner to deliver your shipment without signature requirement, www.jimmys-secret.com will not be liable for any loss or damage.
4.9 Tracking your order
As soon as your order is passed to our shipping partner, you will receive a separate email. In this email you will find a tracking number for your order, which you can use to track your order online.
5. Prices and Payment, Payment methods
5.1 Our prices include statutory VAT, but are net of shipping costs. Any customs du-ties and similar public charges shall be borne by the Customer.
5.2 The Costumer can see the actual shipping costs on our Online-Shop and the vir-tual shopping cart.
5.3 The Costumer can use the following methods of payments: advanced payment, invoice, Paypal. After the selection of payment-option “PayPal” you are rerouted on the SSL coded homepage of PayPal.
6. Retention of Title
We retain legal title to any product supplied by us until the purchase price (includ-ing VAT and shipping costs) for such product has been fully paid.
We provide a warranty in accordance with the statutory requirements.
8. Online Dispute Resolution
The EU Commission maintains under the following link a platform for online dis-pute resolution: http://ec.europa.eu/consumers/odr
This platform serves a central point of out-of-court agreement between Costum-ers and entrepreneurs raising from online sale contracts.
9. Battery Disposal
In conjunction with the sale of batteries or hardware which contains batteries, the vendor is obliged to point out the following to the Customer: The Customer is, as an end user, legally obligated to return used batteries. Used batteries can be re-turned free of charge to the vendor or to designated return points (e.g. communal return points or at the retailer´s) or they can be returned also by mail to the ven-dor. The vendor reimburses in any case the postage paid for the return of the used battery. The signs pictured on the batteries have the following meaning:
= Battery must not be disposed of with the domestic waste
Pb = Battery contains more than 0,004 percentage by weight lead
Cd = Battery contains more than 0,002 percentage by weight cadmium
Hg = Battery contains more than 0,0005 percentage by weight mercury.
10. Competent Courts and Applicable Law
10.1 If the Customer is a corporation, limited liability company or commercial partner-ship or otherwise operates a commercial business (Kaufmann within the meaning of Sec. 1 (1) of the German Commercial Code) or is a legal entity or special fund organized under public law, the courts in Bielefeld shall have exclusive jurisdiction in respect of all disputes arising out of or in connection with the relevant contract. In all other cases, we or the Customer may file suit before any court of competent jurisdiction under applicable law.
10.2 Any contracts entered into between us and the Customer shall be governed by the laws of the Federal Republic of Germany, without prejudice to any mandatory conflict of laws provisions.